Refund policy

Available For Refund 

If you receive a damaged item, please contact us within 2 days of receiving your order. To be eligible for a refund, the item must be unused and in the same condition that you received it. We will also require proof of purchase.

Not Refundable 

Please note that certain items, such as sale items or items purchased with a discount code, are not eligible for refunds unless they are damaged or defective.

To Request Refund 

To request a refund, please contact our Instagram @ SKIIVALLEY with your order number and details of the issue. Our team will review your request and respond as soon as possible.